Last Updated: September 18, 2025
National Grain and Feed Association (“NGFA”) is committed to protecting your privacy. This policy describes the practices, policies and procedures related to our website located at https://www.ngfa.org, including the types of Personal Information we collect; how we may use that information; with whom we share it; how we safeguard it; and the choices you have regarding our collection, use and disclosure of your information.
[Please note that this policy applies only to online information-gathering and dissemination occurring on our website, and it does not apply to any practices conducted offline.]
Information We Collect and How We Use That Information
Personal Information You Provide
We may collect a range of Personal Information. “Personal Information” means any information that is linked or reasonably linkable to an identified or identifiable natural person. Personal Information does not include de-identified data or publicly available information. Personal Information provided through our website or otherwise may include:
• Dues: If you opt to pay membership dues through our website, you will be asked to provide certain Personal Information, such as your phone number, name, and address, as well as your credit card or bank account information, in order to process the dues payment. The credit card or bank account information provided at time of payment is used only to process your payment and will not be stored or used for any other purpose.
• Registration: If you opt to register for an NGFA event or purchase any materials through our website, you will be asked to provide certain Personal Information, such as your phone number, name, and address, as well as your credit card or bank account information, in order to process the registration. The credit card or bank account information that you provide at the time of registration is used only to process your registration and will not be stored or used for any other purpose.
• Member portal: if you opt to create an individual member portal account through our website, you will be asked to provide certain Personal Information, such as your phone number, name, address, birthday and job title.
• Newsletter: If you opt to subscribe to our newsletter [or any one of our “content feeds”], you will be asked to provide certain Personal Information, including your email address.
• Contact us/provide feedback: If you opt to contact us, you will be asked to provide certain Personal Information, including your name, email address, address and phone number.
• Logins: If you opt to login or register for access to additional tools available on our website, please note that we will have access to certain of the Personal Information that you provide in the registration process and account access. In the registration process, we ask you for your email.
• Donations: To make a donation to the National Grain and Feed Foundation, our website will re-direct you to the Foundation’s PayPal page whereby the donation shall be collected via PayPal under that company’s terms and conditions.
Any of the information you provide to us may be used in one of the following ways:
• To process payments, purchases, donations and registrations that you make and to send you receipts for those.
• To provide and operate the website.
• To personalize your experience (your information helps us to better respond to your individual needs).
• To improve our website and its functionality.
• To respond to your requests, questions and feedback.
• To communicate with you about the programs, initiatives, website and services.
• To send you updates and promotional communications. We may send you marketing communications as permitted by law. You can opt-out of our promotional communications by contacting us at [email protected] or by clicking on the “unsubscribe” link at the bottom of each communication.
• For compliance, fraud prevention and safety: As we believe necessary or appropriate, we may use your Personal Information and disclose it to law enforcement, government authorities and private parties: (a) to protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) to comply with lawful requests and legal processes; and (c) to protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
• With your consent: In some cases, we may specifically ask you for your consent to collect, use or share your Personal Information.
*You hereby grant NGFA a non-exclusive, worldwide, royalty-free and sub-licensable license to utilize any information or feedback, comments, ideas, proposals and suggestions for improvements that may be provided by you to us.*
Personal Information That We Collect Automatically
We also collect certain Personal Information by automated means when you visit the website. The information may include usage information, such as the numbers and frequency of users to the website, pages visited, web browsing history, your location and device, social networking activities and similar data. When gathered, this data is often used in the aggregate, and not in a manner that is intended to identify you personally. [This type of aggregate information may be shared with third parties at any time, including advertisers, marketers, and machine learning vendors or service providers.]
In addition to the third-party tracking services mentioned above, we also collect this information through various other means, including “cookies,” “web beacons” and IP addresses, as further explained below. [In conjunction with advertisements that we may serve on the website, we also may use “ad pixels” and/or “trackers” that follow and track your activities from an ad placement to specific website use/activities.]
Cookies: A cookie is a piece of information that a web server may place on your computer when you visit a website. Cookies are commonly used by websites to improve the user experience. Many cookies last only through a single website session, or visit. Others may have an expiration date or may remain on your computer until you delete them. We use two different types of cookies: session cookies – that track how visitors move through our site during a particular visit; and persistent cookies – small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use these cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all the features on our website. In some cases, we may also use another company to operate web servers for our website. We use the cookie information gathered by these companies in the same manner as stated in this Privacy Policy.
• Web Beacon: Certain pages on the website contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP Address (defined below) of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. Web beacons also may be used to track whether you have opened an HTML email. When the email is opened, a part of the code that makes up the HTML page calls a web server to load the web beacon that then generates a record showing that the email has been viewed. Web beacons may also recognize when the email was opened, how many times it was forwarded, and which URLs (links within the email) were clicked.
• IP Addresses: When you visit and interact with the website, we and third parties with whom we have contracted to provide services for us may collect Internet Protocol addresses (each an “IP Address”), as well as browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. An IP Address is a unique identifier number that certain electronic devices use to identify and to communicate with each other on the Internet; your ISP automatically assigns an IP Address to the computer that you are using. We gather this information to track web site visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public are using our service. We may use this information to enhance our website or for other lawful purposes.
How We Protect Your Information
We implement reasonable security measures to protect your Personal Information from unauthorized access and misuse. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your Personal Information.
How We Share Your Information
We do not share your Personal Information with third parties without your consent, except in the circumstances described below. Note that we have strict confidentiality agreements with any third parties with whom we may share your Personal Information.
Service providers: We may share your Personal Information with third party companies and individuals that provide services on our behalf or help us operate our business (such as customer support, hosting, analytics, email delivery, marketing, and database management services). These third parties may use your Personal Information only as directed or authorized by us and in a manner consistent with this Privacy Statement and are prohibited from using or disclosing your information for any other purpose.
Professional advisors: We may disclose your Personal Information to professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us.
For compliance, fraud prevention, and safety: We may share your Personal Information for the compliance, fraud prevention, and safety purposes described above.
Business transfers: We may sell, transfer or otherwise share some or all of our business or assets, including your Personal Information, in connection with a business transaction (or potential business transaction) such as a merger, consolidation, acquisition, or reorganization, or in the event of bankruptcy or dissolution. In such a case, we will make reasonable efforts to require the recipient to honor the Privacy Statement.
Third Party Websites
We provide links to a variety of third-party social media sites and/or websites – such as Facebook, X, and LinkedIn – in order to provide you additional venues in which you can learn about, share, and discuss the activities of NGFA. Please note that unless otherwise indicated we have no affiliation with any of these other websites that you may visit via any such links, and we cannot control and are not responsible for the information collection, use, and disclosure practices of such third parties. We encourage you to review and understand their privacy practices and policies, if any, prior to providing any Personal Information to them. We are not responsible for the content or information of these websites, any products, services, advertising, or opportunities that may be offered through these websites, or any other use of the linked websites.
How Long We Retain Your Information
We will retain your Personal Information for as long as your account is active or as is reasonable and customary given the nature of the relationship you have with NGFA. Please note we may need to retain certain information for record keeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed from such locations. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at [email protected]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights to Your Personal Information
You have the right to access, correct, or delete your personal information. You can also opt-out of receiving promotional communications from us. If you would like to exercise these rights, please contact us at [email protected].
Transfer of Information/Data to Other Countries
Please note that our website is hosted in the United States and is governed by United States law. If you are visiting the website from outside the United States, please be aware that your Personal Information will be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country.
Children and Privacy
We do not knowingly collect, use, or disclose Personal Information about children under the age of 16. If you are under the age of 16, you must ask your parent or guardian to assist you while accessing/viewing our website. If you are the parent or guardian of a child under 16 years of age and believe that they have disclosed Personal Information to us, please contact us at [email protected], and we will promptly address the situation.
Changes to Our Privacy Policy
We reserve the right to modify this Privacy Statement at any time. If we make material changes to this statement, we will notify you by updating the date of the statement and posting it on our website. We may (and will, if required by law) also provide notification of changes in another way that we believe is reasonably likely to reach you, such as by email (if we have your contact information) or another manner through the website.
Any modifications to this Privacy Policy will be effective upon our posting the new terms. In all cases, your continued use of the website after the posting of any modified Privacy Policy indicates your acceptance of the revisions.
How to Contact Us
We are grateful for your support. If you have any questions about this Privacy Policy, please contact us:
NATIONAL GRAIN AND FEED ASSOCIATION
1400 Crystal Drive, Suite 260, Arlington, VA 22202
202-280-0873
[email protected]